From Risk to Readiness: Solving Documentation and Diagnosis Gaps in Dentistry

Linda Harvey uncovers the hidden risks in everyday dental workflows and why defensive documentation matters. Most board complaints stem from documentation deficiencies rather than clinical errors. She covers the importance of complete records, the dangers of templated notes, and practical solutions — like the DIP method (Diagnosis, Inform, Prognosis) — to improve documentation without extending appointment times.

What you'll learn

• Why board complaints usually trace back to documentation, not clinical errors
• The hidden risk in templated and copy-pasted notes
• What complete, defensible records actually require
• The DIP method: Diagnosis, Inform, Prognosis
• Improving documentation without making appointments longer